honeybee on lavender pass the honey

Product & Sourcing Questions

Our single-serve honeycombs are 20g. Note, as with any natural, hand-cut product, there are variances in size, shape and color.

Our hives are located in Turkey. Far from any industrial areas, this flourishing land is chemical and fertilizer free, making it a bee’s paradise. Due to the unique properties of the beeswax, it’s incredibly difficult to responsibly source clean honeycomb in the U.S. (at the scale we need). However, we are working with Terra Genesis International to develop both a domestic and global supply chain that is regenerative and benefits multiple stakeholders -- the bees being first and foremost.

Our Turkish beekeepers typically use Caucasian Bees, which are known to be the strongest bee species!

We use several types of hive structures, including: Langstroth, Waare, Top-bar, and Flow Hive.

Yes, honeycomb is entirely edible and just one simple ingredient! You can eat honeycomb multiple different ways! Some of our favorites are on toast, in yogurt, in our tea, and even raw! Any wax residue left in your warm beverages (or in your mouth) can be consumed or rinsed out with warm water.

In fact, we have a blog post about the benefits of eating raw honeycomb: Benefits of Eating Honeycomb

There are extensive research studies related to honeycombs’ various benefits including the brain’s ability to process thought and make decisions. Here is a partial list of research we find fascinating:

Humans, the Honey Hunters

Honey, Hadza, hunter-gatherers, and human evolution

The Importance of Honey Consumption in Human Evolution

Bees are amazing creatures, and the hives are a mathematical and purpose built. Dark honeycomb is considered a delicacy by some. This FAQ requires a little more space, so we have written an article all about dark honeycomb and it's delicious characteristics. Read our article here

We source the cleanest comb in the world to ensure the highest integrity and fullest benefits from our honeycomb. Unfortunately, more than 70% of honey is fraudulent -- exposed to pesticides and/or blended with other syrups. By sourcing honeycomb globally and from multi-generational beekeepers, we can maintain our quality with confidence. This effort does not translate to commodity prices.

Yes, each beekeeper is paid fairly and offered various trainings conducted by the Turkish Association of Beekeepers.

The Pass the Honey supply system is a dedicated honeycomb inspection system which allows beekeepers to focus on maintaining healthy hives and ensures quality control. Having a single location creates security through repetition and provides job insurance to beekeepers.

During honey harvest season, samples of honey are taken from each beekeeper and brought to an accredited laboratory and analyzed in order to ensure that the bees were not fed with syrup, there is no syrup added directly into the honey and there are no veterinary medicines, antibiotics and/or pesticides added into the honey or hives. 

Customer Service Questions

Our Customer Support Team is buzzing around the hive Monday through Friday 9am - 4pm PST (excluding major US holidays.).

Honeycomb is delicate and we have found that the rough handling of overnight shipments breaks the comb and fails to meet our delivery standards. We want our customers to experience the fullest experience of unaltered honeycomb. It took bees months to create it, so hopefully a few more days is worth the wait.

We are continually evaluating shipping options, so there's a potential expedited shipping may be available in the future. Subscribe to our newsletter to stay up to date.

Our hexagon box packaging is delicate and requires a very robust packaging option in order to arrive at your doorstop in great condition, so we do not offer free shipping on those products.

Our newer 24ct box always ships free. You can find that product here: 24ct. Box

If you're not satisfied with your order, please reach out to our support team for assistance. 

Order with confidence and if for any reason you are not satisfied just return the unused honeycombs in their original box within 30 days of purchase and we will refund your purchase. No questions asked. If honeycomb is not your thing or not to your liking we will gladly refund your order. Satisfaction guarantee payment (“Refund”) is defined as the actual cost of the items after promotions, sales and/or coupons and before tax, excluding shipping and handling, maximum payment up to $100. One rebate per person, family or address. Right is reserved to confirm identity. Requests from groups, clubs or organizations will not be honored or acknowledged. Proof of purchase is required. Valid for first-time customers only. We offer our first-time customers a satisfaction guarantee on their first order placed with us. Any follow up purchase of products after your first purchase is not covered by the guarantee. Your second purchase is a clear and final indication that you accept the product(s) as-is. If within 30 days of receiving your product you are not satisfied for any reason, you must return all unused honeycomb cups, and original box, for a full refund of your original purchase price less shipping and handling charges. For additional satisfaction guarantee inquiries, please e-mail

Great question! Our cups are made from Recycled PET (1), which is derived from recycled plastics and is recyclable itself. Sustainability is important to us, and we are working with the best groups and vendors in the food industry to ensure we’re using the most sustainable available options.

Subscription Questions

* We offer subscriptions on 4 or 8 week renewal cycles. Once you sign up, you can modify your order frequency or quantity at any time through your customer portal

* Based on your order frequency, you will receive an email notifying you of an upcoming order

* You will also receive an email once your order processes and subsequent order status emails

Absolutely! You can skip an order in the customer portal at any time prior to your subscription renewal date. You can also change the duration between shipments.

If you need any assistance, please reach out to our customer support team via email at 

Yes. You can log into the portal and cancel an upcoming shipment. Click here if you are having trouble accessing your subscription.

Unfortunately, you may not cancel a shipment once the subscription has renewed and the order has been confirmed. 

You will be notified by email if there is an issue with your card. You will also be prompted with a notification the next time you visit your Pass the Honey subscription portal. For any questions or concerns, please reach out to support at

You may update your subscription billing, shipping, order quantity and frequency preferences at any time when you visit the customer subscription portal.

Click here if you are having trouble accessing your subscription.

If you don't want to cancel, but skip a shipment, you may do so on the portal. We hate to see you go, however, if you do decide to cancel, you may do so at any time within your account or by contacting our customer support team via email at

Please note: If you cancel your subscription less than 12 hours before your renewal an order may process and we will be unable to cancel the shipment